The Rug Merchant of Tangiers
December 12, 2014 by MarkHaroldsen
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Today I’d like to add a footnote to last week’s blog on the theme of negotiation. Many years ago I took a group of investors to Tangiers in Northern Africa, both for fun and for a seminar I was to put on for them. And what a seminar it was! The best part, however, was a lesson that was learned from a rug merchant in Tangier’s.
While on this trip we all took a tour. The talkative guides took us through the narrow, winding back streets, through the open markets with their pungent odors and all kinds of interesting and colorful people. Then, after half an hour’s stop at the Kasbah, we finally ended up at a rug merchant’s large second-floor shop.
Even though I was paying for this tour, no one had bothered to tell me where we’d end up. It was there in the next hour or so that the big lesson was learned by all of us, a lesson in the art of negotiating. We were all hot and tired but sitting comfortably on mounds of beautiful Oriental rugs. Our gracious host began telling the group about the uniqueness of his rugs then his troupe of articulate salespeople went on to sell their captive audience on the quality of the rugs.
Interestingly enough, they also explained the custom of haggling over price. They would be offended if we were to accept their first price without some sporty bargaining. Priming the crowed into a jovial joking mood, the merchant asked someone to make an offer on a rug he said was for sale at $4500 dollars. One of the guys in my group offered $500 dollars. After a lot of back and forth the rug was sold for $1200 dollars. The buyer had been assured that its value was over $2000 dollars. I found out later that the buyer had it appraised in the USA for a mere $600 dollars. Oops! There was lesson learned there for certain, a lesson that happens to be about one of the oldest tricks in the old negotiating handbook. That is, you start with a very high price to give the illusion of a bargain when the price is dramatically cut.
I’ve used this method many times on both the buyer’s side and when selling a property and you probably have too. You can read more about the rug merchant and related negotiation techniques in my book How to Wake Up the Financial Genius Inside You.
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Money Can Buy Novelty
November 14, 2014 by MarkHaroldsen
Filed under blog
It’s too bad that much of the time money, especially having a ton of it, gets a bad rap. The negative view of money probably started a very long time ago, maybe even before the Christian bible made the comment that “the love of money is the root of all evil.” I do believe that tons of money can ruin some people’s lives, especially if they come into that money overnight and not by their own hard work over many years. But let me talk about one super wonderful thing that money can do for you, especially if you are wise enough to do the right things with that money.
It seems that way too many people think that the best thing to do with lots of money is to go out and buy a lot of stuff, especially fancy and high status goods. But that stuff can quickly become worn out and/or very boring. Consider the following as an alternative and one that can, and will, jump start and excite your brain as well as lasting a very long time.
This is all about giving your brain a huge dopamine boost through experiencing new and novel things. You see, the human brain craves novelty, and money makes it so much easier to give yourself novel experiences. Gregory Berns in his book Satisfaction says, “Novel experiences are the surest route to satisfaction.”
As I write these words my wife and I are on a flight to the French Rivera. Just minutes ago we had lift off and as we did, believe me my brain got a big dose of dopamine and that’s just the beginning. We’ll be staying in Cannes at the Carlton Intercontinental Hotel and then later in another 5 star hotel in Nice. Then we’ll drive to the Italian town of San Remo to meet an old Swiss friend, Reto Moro, who I met 30 years ago on a tennis court in the south of Germany. We are visiting places, some of which are totally new to me or, in other words, ‘novel’.
Castles, old churches, new restaurants and all that I will see will pump my brain with dopamine. As you probably know dopamine is the natural brain chemical that makes you feel so very satisfied. I just love it. For years I didn’t have a clue about this thing called dopamine that was making me feel so good, but I certainly knew that I got a huge charge and brain boost by my visits to new places, so much so I came up with my bucket list of trying to visit every country in the world. I currently have hit 84 countries and my wife tells me that since I am now 70 years old I better pick up the pace—there are, at present, 196 countries in the world!
I guess I could have spent my money on fancy new cars and other expensive stuff but I’m pretty sure the novelty of a new car wouldn’t last very long. Traveling to new places has given me great memories that will last for many, many years, especially since I can easily re-stimulate my brain chemicals with so many pictures and videos!
The bottom line is, it’s true that money can’t necessarily buy happiness, but it can open up so many possibilities and make it easier to obtain more novel experiences. It gives one more time to carefully and creatively design, plan and carry out a wide range of novel experiences. So now I hope I have given you another good reason to push yourself to earn, save and invest your earnings.
Don’t Take Planning for Granted
I talk a lot about goal setting and planning for your dreams, especially the aspect of making a plan and sticking to it. But have you ever considered what it might be like to not even have the option to make plans?
In Serbia where we recently traveled, they are so thankful that the war that tore up that country from 1992 to 1995 is over. There is still plenty of evidence of those hard years but what a great country it is to visit now. It’s very safe and friendly as well as being an inexpensive country to enjoy and explore. But the really amazing thing is the people and their appreciation for things that, at one time, they weren’t sure they could have, would not even dream about because their future was so uncertain.
These days the people of Serbia are finally feeling settled and are able to make long term plans to create businesses, start or grow families, go to school, or build a home. There are still struggles but they have at least had the ability to dream restored to them.
We take that kind of long term planning for granted because it is not only possible but pretty easy for us to plan for whatever we might want. We certainly have fewer hurdles than most of those people in Serbia. If we only take the time to plan and then act on those plans, imagine what can be accomplished in a country that encourages and supports your dreams? We should, at least, be so very grateful for that extra benefit in our lives.
**If you like what you’ve read in this blog please send it on to people you know and love, to people who you think this message and information may be very helpful. There is nothing in the world that brings greater satisfaction than helping other people. Don’t you agree?
Recharging and Making Memories
My wife and I just returned from the annual Stein Eriksen Tennis tourney just south of Ennis Montana, high on a mountain over the Madison River. Kimberly and I planned out the trip in detail, contacting a number of people to tell them we were going to stop by. When we finished the trip I was a little shell shocked by the “super high†that the trip gave me. And it was really more the people and the reconnecting with old friends that did the trick, even though the scenery was spectacular.
Our first stop was cute little Garland Utah where we visited with Bob Jensen, an old friend I’d met in England back in 1963. Then we drove to Providence Utah where I renewed my friendship with a middle school friend, Jay Low. Then it was onto Bear Lake where we stayed overnight with my good friend and prior business partner for over 17 years, George Winquist.
When we arrived at the tourney, we were warmly greeted by Stein and Francoise Eriksen and several other friends from my more recent past. The next day Bjorn Eriksen buzzed the house in his small plane to let us know that he and his girlfriend had arrived. For the next three days 40 of us played tennis, laughed and talked over great wine. Isn’t it amazing that you can go a year or even many years without talking to a good friend and then you pick right up as if no time has passed at all?
Even our drive back was highlighted by great conversation. In Jackson there was another middle school friend, George Thompson and wife Jett. The next day we stopped to see sister Sue and her husband Paul and my brother Scott and his wife Pat. And every conversation just recharged me more.
Family, friends, and tons of great memories made just filled me up on this trip. It gave both my wife and I a super re-charging of mental and even physical batteries. All of us can and should re-dedicate ourselves to staying in touch and re-connecting with friends and relatives–it’s the best stuff in life, keeping us pumped up and making life so much richer.
Embracing What We Cannot Change
There were so many awe-inspiring, extraordinarily beautiful, and even startling sights during our recent trip to the Asia. But one of the oddest things—or at least one that really struck me—was the incongruous vision of Buddhist monks walking around the temple areas, looking down as they went, at something we are all very familiar with yet would not expect to see at a Buddhist temple–cell phones! Yes, these monks, ages anywhere from, (would you believe) 8 or 9 years old to 80 or 90 years old—were walking and texting or talking on that very, modern invention.
It didn’t seem to fit at all and it took a while to get somewhat used to seeing the simple Buddhist ways combined with modern technology. Didn’t Buddhist traditionally renounce conventional living? But it occurred to me after a while, that they also attach great importance to community and isn’t keeping in touch part of that? And then there’s the Buddhist philosophy of “if you can’t change something then accept it”. And I’ve been thinking about that particular outlook on and off ever since then.
It’s really a very important idea, one that we should all make a part of our lives. Whether it’s a simple thing like not getting upset at standing in line or being in a huge traffic jam or the heart-breaking circumstance of dealing with the illness or death of a loved one, we need to focus on accepting what we cannot change. Fighting it by getting angry, depressed, or taking any other destructive or non-constructive path will not make it better and often leads to more unhappiness.
I know it’s easy to say, accept it and let it go or embrace it, and much harder to act on that idea. But if there is any time of the year that would make it easier to try and live by this philosophy, it must be now, during the holiday season when forgive and forget, be of good cheer, and learning to see that it’s “A Wonderful Life†is being preached and practiced all around us. So, let’s all think about that and put it into action in our lives and I promise that we will all feel so much better.
A Happy Holiday to you and yours.
Driving (and Living) Lessons
It’s amazing how much one can get out of visiting other countries. Not only are there the constant novel experiences but there is also so much to learn from their habits and cultures. I have now been to 74 countries and even lived in Turkey from 1959 to 1961 where I attend high school. But even so, every country is a surprise, a wonder, and a new lesson, opening my eyes to so many new and varied visions of life and living.
One thing that stood out while walking and being driven in the heavy, crazy traffic of Kathmandu was how the culture and habits of the people there differed so very much from our own. We saw so many near misses between cars and pedestrians, watched our drivers and others being regularly cut off by wildly driven vehicles, and heard so many, many horns. I mean Kimberly, I, and my two daughters, Nichol and Cammy, came within an inch or two of being hit by motorcycles as well as cars. It was quite scary at first but amazingly you get used to it. It’s just how it is there. Back home in Utah, if any of those things happened you most likely would get an angry look or get flipped off while in some other cities in the U.S. you even might get shot.
However, in India and Nepal, people never seem to get upset or mad at the honking, getting cut off, or nearly being hit. It would seem that living in very crowded conditions combined with the both the Hindu and Buddhist attitudes results in a very calm, non-defensive, understanding. It would be nice if we could realize, in our country, that things get crazy sometimes, but it’s just not worth the energy and unhappiness of being upset.
There is so much for us to learn from other countries and peoples. It’s a shame that everyone in the world can’t visit dozens of other countries and see how much we, as humans, are very much the same and that we can learn from our differences.
How Many New People Have You Meet This Week?
So I’m still basking in the glow of newly made memories from our trip to Europe that we recently returned from. I just can’t stop thinking about all the amazing contacts I’ve made, not just on this trip but on all my trips before. I know I’ve talked about getting out and meeting people quite a bit lately but I really can’t say it enough. Meeting new people can lead to such wonderful new adventures, friendships, and business opportunities. And you don’t have to travel the world to make such great new contacts.
It doesn’t matter where you are, what you’re doing, or where you’re headed. No matter what the circumstances, be bold, talk to strangers, strike up kindly conversations with anyone you have a chance to say hello to. Yes, some of them won’t care for your forward manner. Many people are too busy to stop and chat or they might be suspicious of what you’re after but don’t worry about those people. If you have such an encounter, just move on. Most people are actually happy to talk, especially if you ask them about themselves. Taking notice of them and having an interest in their life is flattering and encourages them to share.
I’m not saying you should put on an act either. You really should be interested in them. Everyone has a story that will help you understand the world better. Most people has some surprising ideas of their own, and they might even be the connection to other wonderful people. Just don’t let the possibility of getting a strange look or a curt rebuff deter you.
Some of the strangers I’ve meet over the years have not lead to ground breaking business ideas but they have become dear friends and enrich my life as much as, if not more than, those that have helped me in my successful business ventures. We meet up with our Danish friends, Karina and Mark, who then introduced us to several of their friends. We were also honored when a young man, Reto Moro, flew from Zurich to Paris with his daughter Ana just to go to dinner with us. Then we meet several more bright and interesting people from several countries on the ship we took from Copenhagen to Tallin.
There is no reason at all that you should deny yourself the rich opportunities that are but a handshake and a “hello†away. So this week, another challenge. See how many new people you can meet this week. Ask them about their lives and their stories and see what remarkable things come of reaching out and connecting with just a few more people in this world.
Finding Mentors – A Billionaire’s Secret
“I was lucky to have the right heroes. Tell me who your heroes are and I’ll tell you how you’ll turn out to be. The qualities of the one you admire are the traits that you, with a little practice, can make your own, and that, if practiced, will become habit-forming.”
– Warren Buffett
Warren Buffett’s 7 Secrets for Living a Happy and Simple Life
Part of success is mindset – and those who are successful at overcoming challenges or excelling make great mentors. They understand the power of your mindset. A mentor can be someone you know personally (or seek out and become friends with), people you read about, or those no longer living.
I like meeting people I admire – most of them are completely within reach. It’s surprising how easy it is to meet people if you are persistent – it’s something I’ve done all of my life.
I’ve met the Dalai Lama and the president of the United States, plus many people you may not know about who’ve done great things and overcome huge obstacles.
Where can I find great mentors?
One way to find mentors is through organizations. I’ve belonged to real estate associations, political associations, and other groups. Some are a waste of your time, but others like one I’m involved in is the Granite Education Foundation. This organization have been very helpful and extremely rewarding for me. Find organizations that are doing good work in your community and you’ll likely find mentors who you can learn from.
One way I find people to follow is I read newspapers, magazines (like Fortune, Forbes, Time Magazine, Newsweek) and see who is being talked about. Then I seek those people out. It’s not hard to get to know people. One way that can work – is to keep asking for an audience until you get a response.
Once I decided I wanted to meet the Ray Kroc, the founder of McDonalds and I did it through sheer persistence. Ray didn’t make his fortune until he was 55 years old. He started by studying the success of a small burger joint in Southern California and later bought it and franchised it around the world. He made several billion dollars.
He started out flipping hamburgers and 40 years later he was the CEO of the company. How did he do it? I wanted to talk to him, find out more. So I devised a method and I persisted. I called his office asking to meet him until one day he gave in. He gave me 20 mins. but when we got talking I was there for two hours. We became friends and he gave me great advice that helped in a huge way to build my own fortune.
Another one of my heroes was the billionaire Aristotle Onasis. The story goes that he wanted to meet a famous Argentinian businessman. He only made 25 cents an hour and had little hope of ever meeting the man.
His plan was to stand by the man’s gate every day, not saying a word. After standing in the same place for several weeks, this important man that he wanted to meet finally couldn’t stand the suspense any longer. He confronted Aristotle and said who are you and what do you want? And from that initial meeting, Aristotle learned a great deal that helped his success.
Another person I want to meet now is Nando Parrado. I am planning to travel to South America to meet him. He was one of the few survivors of a deadly plane crash in the Andes mountains. He spent 72 days in freezing temperatures then climbed over 17,000 foot ice capped mountains and led a rescue party to the other survivors. It just about killed him but he lived and wrote the book about his experiences in, “Miracle in the Andes.”
I always have a list of people I want to meet. What do I want to learn from these men and others like them? I want to know their thoughts – what’s inside of their heads. How they survived and thrived through difficulties. Some disclose it in their books but not all do. I want to know how their experiences affect their lives now. How it affects their thinking.
So one of my secrets to passion in life is to make a list of who you want to meet and why you want to meet them.
A Journey Takes Unexpected Turns
Passion, like life, is about journeys not arriving. Kimberly and I have been planning a trip to Europe for a year. This was a goal of ours. You see the brain craves the new, the unfamiliar. Living in the moment also stimulates the mind. Of course it’s easy to live in the moment when you’re in Paris.
Another way is to experience something familiar through someone else’s eyes. We took our good friends Frantoise and Stein Eriksen (who is now in his eighties and has a Wikipedia page) with us. We’d been to some of the places before, but they came alive again when we showed them. Our brain loves new experiences.
Everywhere we went I asked people what there passion level was. We visited a farm of a cheese maker in Switzerland. We stayed at the Palace Hotel in Gstaad Switzerland which had unbelievable scenery and impeccable service. I got to introduce the Eriksen’s to an Australian tennis champ. We were in Germany for Octoberfest (I’ll put up some video of the trip).
The most exhilarating part of the journey though started with a train ride that had some curve balls. Getting on the train and going from Zurich to Croatia there was no one was there to greet us. We had a tough time finding a cab to make it to the ship. We finally found a cab and arrived an hour late. Luckily, they waited for us.
Once we got onto the ship we realized it was not like the spacious hotel with great service. It was tight quarters. The bathroom was so small you could hardly change your mind, let alone change a shirt in it. The shower was a spout hooked up to the bathroom sink. You turned it on and sprayed yourself, along with the rest of the room.
The week long ship ride was full of adventure. There were people from all different nationalities speaking different languages. We stopped on islands of all sizes. We bicycled 30-40 kilometers. One island was so small that license plates weren’t necessary – everyone knew everyone else. With only a few hundred people, there were maybe 25 cars.
Then there were high winds – so high that the buses couldn’t run because they might blow over. So rented an expensive taxi, and headed back to make our flight home – which we barely made.
While we loved the more predictable parts of the trip, our real passion was in the unexpected – the missed rides, the cramped ship, the collage of cultures, and even the storm.
Do you fears prevent you from traveling (literally or figuratively) because you’re afraid to try something new? Sometimes people are so comfortable it scares them to do something different. Yet when they go ahead they look back that is what stands out, it’s what they talk about.
Mixing things up, trying the new, seeing something through another’s eyes, being open to adventure. This is how you create passion.
Where Did all My Passion for Life Go?
“Passion can be an elusive pursuit. As people age they have glimpses of passion here and there and then they lose it and they don’t know why.”
Have you every wondered how you get passion and how you keep it? In my book “How to Ignite your Passion for Living” I make the point that, from my experience, as people age, passion has to be kind of set up – or jerry-rigged. To jerry-rigg – is to put something together in an unusual, better or temporary way. The key to jerry-rigging passion is to set difficult objectives and work towards them.
From about age 25 every year your brain produces less and less dopamine and serotonin – the hormones that help you feel good. A child’s body is awash in these hormones. As we age we need to create these hormones. You have to stimulate them. You do this with eating right foods, exercising, and most importantly, setting goals and going after them.
Traveling can be a great way to jerry-rigg some passion. In my next post I’ll talk about a trip to Europe and how some unexpected turns made us love the journey even better.



